Customer Service Request
Please note a customer service request is not a Complaint.
A Complaint is when a Service Request has not been attended to in a timely manner or when the request has not been dealt with in a satisfactory manner. Please see our feedback and complaints page for more information.
If you are requesting a service from Cork City Council—such as road repair, a blocked gully, housing maintenance repair, issues regarding litter or any other local service—please use our Customer Service Request Procedure. This procedure ensures your request is directed to the appropriate department and dealt with in a timely and transparent manner.
For any requests you may have in the Cork City area this can be logged by the Customer Care Team as follows
Phone: +353 21 4924000
Email: servicecentre@corkcity.ie.
Online Submission:
Emergency out of hours, active outside of Customer Care Hours: +353 21 4966512